FAQs
Frequently Asked Questions
Tickets are available for purchase on the Al Dana Amphitheatre website, at the Box Office, or through any approved ticketing agents.
The Box Office is located at the entrance of Al Dana Amphitheatre, and is open during events, for any ticketing enquiries. For more information, please contact:
Phone: +973 1745 4444
Email: info@aldana.com.bh
No. Tickets can only be purchased through the website.
Tickets can only be purchased through www.aldana.com.bh
No.
No. Backstage passes are not available.
Yes, subject to availability, please contact our Box Office:
Phone: +973 1745 4444
Email: info@aldana.com.bh
No. Tickets are non-transferable.
No. Full payment is required when purchasing your ticket online.
Tickets are not inclusive of food and beverages.
Yes. Each vehicle requires 1 Premium Parking pass.
Please review our Terms and Conditions . Note that terms and conditions may vary by event and are subject to change. For more information, please email info@aldana.com.bh
Once a ticket is sold, it cannot be refunded, exchanged or resold.
Following purchase, a confirmation email will be sent with your e-tickets attached.
Please contact our Box Office:
Phone: +973 1745 4444
Email: info@aldana.com.bh
Please review the Terms and Conditions for the specific event of interest before purchasing, as age restrictions vary by event
When an event is cancelled, ticket holders are refunded in full. When an event is rescheduled, ticket holders are given the option of a refund or transferring their ticket to the new date scheduled.
Yes. When purchasing tickets for others, make sure to enter all the correct details of the ticket holder.
As Al Dana Amphitheatre is open-air there are no air-conditioned seats in the Theatre. However, bookings in our Premium Suites offer an air-conditioned space, customisable catering, and great views from a private balcony overlooking the stage.
Conveniently located next to the Bahrain International Circuit, and 30 minutes from the Bahrain International Airport, Al Dana Amphitheatre is easy to find. Visit our Directions & Parking page for more details on getting to our venue.
Various parking options are available at Al Dana Amphitheatre and at the adjacent Bahrain International Circuit. All tickets will include a parking designation along with their seating location. Visit the Directions & Parking page for more details.
Although valet parking is not provided, premium parking is available as an add-on to general admission tickets and included with some premium experience packages. Visit our Directions & Parking page for more details.
Yes.
Yes.
Yes. Upon entering Al Dana Amphitheatre through the Plaza, a variety of food, beverage and merchandise concession stands are available.
Yes.
There is no cash machine available at Al Dana Amphitheatre. We are a cashless venue.
No. There is no bag storage at Al Dana Amphitheatre.
No. Prams, pushchairs and all other chairs are prohibited at Al Dana Amphitheatre.
Al Dana Amphitheatre offers a variety of venue hire options to suit the needs of different events. Learn more on our Venue Hire page, or get in touch with contact us today at info@aldana.com.bh.
The Theatre seating does not come pre-equipped with cushions; however, cushions and other merchandise can be purchased at several concession stands throughout Al Dana Amphitheatre.
Yes, Al Dana Amphitheatre is wheelchair accessible and has designated wheelchair seating for all events. For more information and to confirm availability, please call +973 1745 4444 or info@aldana.com.bh.
Yes. Al Dana Amphitheatre was designed to be accessible and enjoyed by all. Please email info@aldana.com.bh to determine the best seat(s) available for your needs.
Depending on availability, we will try our best to allocate seats in an accessible area. Please contact info@aldana.com.bh as soon as possible prior to the event.
Yes. Accessible restroom facilities are placed throughout Al Dana Amphitheatre and across the different levels of the Plaza.
Guests that require accessible seating can also purchase a companion ticket in the same seating area. Please contact info@aldana.com.bh to confirm availability.
We value your feedback and would love to hear your suggestions. Please email info@aldana.com.bh
Upon entry, you may be required to present original photo ID. Please visit our Terms & Conditions page for more information.
The dress code may vary from one event to another, please dress respectfully.
All guests and their bags are subject to search upon entry. Bags must not exceed 16x16x8cm.
Gates open at 6 PM. Ticketholders are advised to arrive early and enjoy the pre-show entertainment and the range of food and beverage options available from our concessions. Al Dana Amphitheatre reserves the right to refuse entry to ticketholders if the show has begun.
Re-entry to Al Dana Amphitheatre is strictly prohibited. Guests who need to leave and re-enter should contact Guest Services for assistance. Exceptions may be made at the discretion of a Guest Services representative.
No. Outside food and beverages are on our list of Prohibited Items. A variety of food and beverage options are available for purchase in the Plaza.
By entering Al Dana Amphitheatre, you agree to a personal search. Oversized bags, strollers, food and drink, professional cameras and recording equipment are not allowed. Al Dana Amphitheatre reserves the right to confiscate any item considered dangerous or prohibited. A full list can be found on our Prohibited Items page.
Bags that do not exceed 16x16x8cm are allowed. We recommend keeping personal belongings to a minimum as Al Dana Amphitheatre does not provide any lockers or storage areas.
The use of cigarettes, cigars, e-cigarettes, vapes etc. is only allowed in the designated smoking areas. For more details, you can refer to our Venue Map.
Professional cameras and recording equipment are not allowed. Al Dana Amphitheatre reserves the right to confiscate any item considered dangerous or prohibited. A full list can be found on our Prohibited Items page.
Al Dana Amphitheatre’s policies and procedures prohibits all types of drugs from entering the venue. Prescription medication must be in the original prescription container with the patient’s name and dosage label on it. Refer to our full list of Prohibited Items for details or email info@aldana.com.bh with questions.
No. Outside food and beverages are on our list of Prohibited Items. A variety of food and beverage options are available for purchase in the Plaza.
By entering Al Dana Amphitheatre, you agree to a personal search. Oversized bags, strollers, food and drink, professional cameras and recording equipment are not allowed. Al Dana Amphitheatre reserves the right to confiscate any item considered dangerous or prohibited. A full list can be found on our Prohibited Items page.
Bags that do not exceed 16x16x8cm are allowed. We recommend keeping personal belongings to a minimum as Al Dana Amphitheatre does not provide any lockers or storage areas.
The use of cigarettes, cigars, e-cigarettes, vapes etc. is only allowed in the designated smoking areas. For more details, you can refer to our Venue Map.
By entering Al Dana Amphitheatre, visitors agree to a personal search. Oversized bags, strollers, food and drink, professional cameras and recording equipment are not allowed. Al Dana Amphitheatre reserves the right to confiscate any item considered dangerous or prohibited. A full list can be found on our Prohibited Items page.
Al Dana Amphitheatre’s policies and procedures prohibits all types of drugs from entering the venue. Prescription medication must be in the original prescription container with the patient’s name and dosage label on it. Refer to our full list of Prohibited Items for details or email info@aldana.com.bh.
with questions.No. Please ensure that no Prohibited Items are brought to Al Dana Amphitheatre.
We welcome volunteers to join and learn from our creative and dynamic team. Only the most exciting opportunities await you at Al Dana Amphitheatre! For more information or registration, please email info@aldana.com.bh.
For all venue hire queries, please email info@aldana.com.bh.
The Box Office is located in the Plaza as you enter Al Dana Amphitheatre, and is open during events for any ticketing enquiries. During other times please contact:
Phone: +973 1745 4444
Email: info@aldana.com.bh
No. We can not facilitate meetings with any artists performing at Al Dana Amphitheatre.
For general inquiries, feedback and complaints, please complete the contact us form, or email info@aldana.com.bh.
Look for a member of staff that will happily direct to the nearest lost and found.
Yes, all guests must be fully recovered or vaccinated to visit Al Dana Amphitheatre. You must present your Green Shield from the BeAware app on arrival. Those unable to do so will be denied entry.
You will have your temperature taken on entry. We strongly encourage the use of contactless payment and that you download your ticket onto your device for scanning on entry. We also ask that you wear a mask at Al Dana Amphitheatre, except when enjoying food and beverage.
Our team wear masks at all times and have their temperatures regularly checked.
Masks are required for all guests.
Yes, stringent cleaning measures are currently in place. Special care to high traffic areas and potential touch points.
Yes, we ask that visitors keep 1.5 metres apart from those outside of their group. Floor markings are provided to help keep space when queueing.
Our booking system has been programmed to allocate socially distant seats during the booking process. The maximum number of seats will change for each event, for group bookings please contact info@aldana.com.bh